WHATSAPP SHOPPING SERVICE (PAUSED TILL FURTHER NOTICE)

Shop Timberland products made easy with our WhatsApp shopping service. We are just a text away!

Order now and enjoy FREE SHIPPING with RM300 minimum purchase.
Check out our website for our latest products, or we can even make recommendations for you!

Store
Timberland Sunway Velocity Mall +603 9202 3610
Timberland Sunway Putra Mall +603 4051 0028
Timberland Pavilion Kuala Lumpur +603 2110 2862
Timberland Sunway Pyramid +603 5612 2285
Timberland One Utama +603 7732 4844
Timberland Mid Valley Megamall +603 2201 4889

*Terms & Conditions
  1. WhatsApp Orders are only applicable to the selected stores during store business hours.
  2. Full payment should be made via DUITNOW or EMAILPAY for all Timberland purchases.
  3. Customers have the option of in-store pick up or local delivery.
  4. Free delivery with RM300 minimum purchase is applicable within Malaysia.
  5. Reserved items not purchased on the same day will be cancelled.
  6. Items will be shipped after payment has been made and confirmed.
  7. Delivery will take 3 – 9 working days.
  8. NO RETURN / EXCHANGE after 14 days from date of receipt.
  9. We allow exchange of any products within 14 days with receipt provided it is not:
    • Washed
    • Altered
    • Worn
    • Damaged due to improper use
    • Handtags/ lables removed
  10. Proof of original receipt of the purchase is COMPULSORY.
  11. Items exchange must be of same or higher value and design. If the item is of higher value, you are required to top up the remaining balance subject to availability of the selected product.
  12. For return / exchange, products must be returned to the respective store where the order was made with the original sales receipt. Customer will have to arrange and bear the reverse shipment fee if delivery services is used.
  13. Goods purchased cannot be refunded unless item(s) received are defective/faulty. We will either refund the purchase price or return / exchange the purchased item(s). Original proof of purchase / receipt is required.
  14. In case of disputes, the decision of GMG MALAYSIA SDN BHD shall be final.